วันอาทิตย์ที่ 27 เมษายน พ.ศ. 2557

POC week 10 Listening and responding to Others

Listening and responding to Others



  

       I learned about Chapter 6 that is listening and responding to others. First, the Listening Process deals with mindful. Mindfulness is focusing on what is happening in the moment. Physically Receiving Communication is about hearing sounds, interpreting nonverbal behaviors and read lips. Second, Obstacles to Effective Listening is about situation obstacles. For example, we have interaction, if you want to listen effectively, reduce environmental distractions. It’s considerate to turn off notifications for e-mail, text, and other applications and to lower the volume on music if someone wants to talk with you. Develop Skills for Informational and Critical Listening has the steps. The first step in listening is being mindful. Control obstacles can minimize distractions. For example, you might shut a window to block out traffic noises or adjust a thermostat so that the room’s temperature is comfortable. Ask Questions can help you understanding that you can ask speakers to clarify their messages.  


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