วันอาทิตย์ที่ 27 เมษายน พ.ศ. 2557

POC week 13 Creating Communication Climates

Creating Communication Climates





     Today, I learned in chapter7. I thought it interesting this Chapter that is about Creating Communication Climates. Levels of Communication and Disconfirmation deal with recognition, acknowledgment and endorsement. Defensive and Supportive Climates deal with Evaluation versus Description, Certain versus Provisionalism, Strategy versus Spontaneity and others. They are detail that I don’t understand it, but in Guidelines for Creating and Sustaining Healthy Communication Climates  are about interpersonal confirmation between person that have many others such as respect  diversity among people and others


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